We’re a customer data integration and CRM specialist, focused on the travel sector.

Harnessing the power of customer data.
A business wide solution for travel.

Customer data is the most powerful asset every business has and using it to its full potential is crucial for growth. Integrating customer data sources enables the streamlining of your business processes, increasing customer insight, improving customer communications, and improving overall revenue.

Radar provides a centralised customer data solution that provides your business with access and insight that only comes from a fully connected solution. We are customer data specialists in the travel sector. Helping our clients to get the most out of every interaction they have with their customers.

Our solution provides customer insight for sales, marketing, operations and commercial teams, using automation to connect systems and streamline processes. Our NEW sales pipeline management solution centralises all sales enquiries providing the visibility to maximise sales conversions and increase revenue growth.

Why Radar

Radar provides a marketing automation solution allowing travel companies to pull all their customer data together into one centralised location to manage all communications with customers. Our marketing automation solution integrates with other customer systems, bringing the marketing, sales, and customer operations teams together to streamline the end-to-end customer journey throughout the holiday lifecycle.

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Our solution will allow you to use your customer data to launch marketing campaigns to deliver content to customers, sending the right message to the right people, at the right time. Once the customer has booked, this can then launch the customer into the rest of their digital holiday journey, including post booking, pre-departure and post-return communications all automated by our platform.

Radar is more than just a software provider; we understand the needs of our travel clients and that our clients need to be able to partner with other technology to meet the specific needs of their business. Since 2002, we have integrated with many partner systems creating our large partner ecosystem which enables you get the most out of your customer data.

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Experience

Providing fully connected data solutions to the travel industry for over 20 years.

Proven

A proven track record of excellent client satisfaction over the last 20 years.

Trusted

Trusted Advisor over the last 20 years for many businesses across the travel sector

Connect, Automate, Convert

Every travel business is different. Radar provides system integrations for bespoke single customer views for individual businesses. We provide a strong team of industry experts to assist with implementation and on-boarding, database architecture and synchronisation, customised training, email design & HTML expertise, campaign management,  and strategy to fit the unique needs of your organisation.

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Whether you need a little or heaps of help, we’re here to help ensure your business integration and automation project is a success.

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Connect

Connecting systems and streamlining business processes supporting business transformation and growth.

Automate

Automating customer communications throughout the entire customer holiday lifecycle, enhancing the customer experience .

Convert

Improve customer conversion, through overall enquiry visibility, maximise revenue growth.

Our Clients

During our 20 years we’ve enjoyed working with some amazing organisations. Here’s just a few of our current clients.

Don’t just take our word for it…

Partner Integration

Through our API, we can integrate with many different travel and technology providers, including reservation systems, cloud-based telephony systems, call intelligence platforms, websites, web analytics services, email providers and review sites to bring all customer data together in one place enabling the streamlining of processes and providing greater customer insight.

The integration in turn allows the automation of processes, removing the need for manual communications throughout the holiday lifecycle, supporting business growth without increasing overheads.

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