Comprehensive packages require comprehensive customer insights. Unify bookings, flights, and accommodation data to deliver seamless pre-departure experiences and maximise ancillary revenue.
Explore FeaturesUnify flights, hotels, transfers and excursions into comprehensive customer profiles for seamless pre-departure experiences.
Manage complex multi-leg journeys with automated communications tailored to each destination and travel phase.
Handle multi-room reservations, child-age tracking, and party coordination with tailored pre-departure content.
Turn browsers into bookers with data-driven prospecting and abandoned booking recovery.
Detect incomplete reservations and automatically trigger personalised follow-up emails or SMS with urgency messaging and limited-time package deals.
Identify high-intent lookalike audiences from your best customers and target them with destination-specific campaigns across email, SMS, and paid social.
Launch peak season, early-bird, and last-minute availability campaigns automatically using pre-built tour operator templates and dynamic content blocks.
The booking-to-departure window is your highest-intent marketing channel. Marketing Radar automates a precision-timed upsell sequence that grows ancillary revenue before travellers even depart.
Accommodation & Flight Upgrades
Room and seat enhancements
Insurance & Activity Packages
Travel cover and experiences
Transfers & Local Excursions
Transport and guided tours
Final Add-Ons & Documentation
Last-minute essentials and e-docs
Segment travellers with package intelligence that generic CRMs cannot replicate.
Target by destination, region, and multi-stop itinerary for hyper-relevant pre-departure content and destination-specific offers.
Recognise short breaks, escorted tours, and long-haul packages to tailor pacing, content depth, and upsell strategy.
Distinguish solo travellers, couples, families, and group bookings to personalise accommodation, excursion, and service recommendations.
Segment by website behaviour, email engagement, upgrade interest clicks, and historical ancillary spend to prioritise high-propensity targets.
Automated, multi-channel journeys that adapt to each traveller's booking stage and itinerary preferences.
Instant personalised welcome with countdown, itinerary summary, and first upsell opportunity.
Timed upgrades, excursion offers, and add-ons triggered by departure date proximity.
Digital concierge via SMS and app push: daily itineraries, local tips, and schedule updates.
Thank-you messages, review requests, photo-sharing prompts, and early-bird rebooking invitations.
Your best future travellers are your past travellers. Marketing Radar automates loyalty recognition and rebooking journeys that turn one-time guests into lifelong explorers.
Automatically identify returning travellers and reference their trip history, preferences, and loyalty status in every communication.
Sync points balances, tier progress, and reward eligibility into emails and SMS to drive programme engagement and redemption.
Trigger "book your next trip" campaigns the moment travellers return home, when memories are strongest and intent is highest.
Re-engage lapsed travellers with personalised "we miss you" offers, new destination announcements, and exclusive return-guest incentives.