Clients

Our successful Data and CRM work for clients spans notable brands in the travel industry and beyond

Wendy Wu Tours

“Ever since Wendy Wu Tours began working with Radar, I have always been impressed by their can do attitude. When presented with a challenge, they will always have a practical and commercial solution. If you are looking to drive forward your CRM and loyalty programmes, I would be very happy to recommend their services.”

Ben Briggs - Head of Marketing

Mark Warner

“Not only do Radar provide a great service, they have become an extension of our team over the 7 years we have been working with them. No request is too small or too complicated – they have a real ‘can do’ attitude.”

Polly Ashman - Brand and Communications Manager

advantage-logo

“Radar host, maintain and continually enhance the Advantage customer marketing database and I personally have worked with Deb and Ray going back as far as 1999. We manage customer data on behalf of multiple travel agents to deliver direct marketing campaigns including direct mail and email. All communications are personalised to each Member brand which means we have lots of data challenges to manage and we can be pretty demanding!

Radar are extremely patient with us, they always go the extra mile to deliver our complicated requirements and are a real pleasure to work with. I would have no hesitation in recommending them to deliver all your marketing database needs.”

Carolyn Hardy - Direct Marketing Manager

Journey Latin America

“The team at Marketing Radar have been invaluable in helping us plan and execute our data management and client communication strategy for the last three years. They developed a bespoke and user-friendly Direct Marketing System that perfectly suits our requirements, and have always been on-hand, friendly and extremely helpful whenever called upon. They always deliver sound solutions to any challenges we face, are full of creative ideas and helpful advice, and are an absolute pleasure to work with.”

Tom Johnson-Sabine - Marketing Manager

“On a more personal level, you guys have been excellent to work with, a brilliant balance of a great work ethic and even better sense of fun and enjoyment. Thanks to all of you for making talking about mining client data 'interesting'.”

Simon Doran - Systems Manager

Explore!

“Explore had quite complex data needs when we combined the data from two legacy systems with a new system. The legacy system data was quite poorly populated so required some manual intervention to get it to deliver the information we needed. Radar were immensely helpful in building a CRM solution which gave us a single customer view combining the data from these systems and developing the necessary in-coming and out-going data feeds to help drive our direct marketing campaigns. The process was not without challenges but the team at Radar worked tirelessly to get us to where we needed to be. They are a pleasure to work with – always friendly and helpful.”

Louisa Richardson - Direct Marketing Manager

Tucan Travel

“We have been working with Marketing Radar since 2015 and I can genuinely say, it has been a delight to work with them. Radar are responsive to our needs, quick to reply and (also very important!) a very nice bunch of people! We gave the go ahead for the implementation of our CRM system in October 2015 and managed to go live in December, which was a major achievement.”

Francisca Oxley - Sales and Marketing Director

Martin Randall Travel

“I can’t thank you enough for all your help with the data – simply could not have done it to the same standard without your help!”

Gary Whyte - Ecommerce Manager

Island Cruises

“Radar delivered a sophisticated project solution on time, on budget and with minimum fuss. We have found their brand of hands-on expertise extremely easy to work with and their input to our ongoing strategy invaluable.”

Tom Brett - Head of Marketing

Iglu

“Radar came up with a cost-effective solution to sorting out our database and delivered it on schedule, with a minimum of fuss and we've now got a very user-friendly, simple to use system for segmenting our database for email and postal marketing campaigns - just what we needed! The team have always delivered what they promised and are always on hand to give friendly advice and guidance; which for me is key when using an outside supplier - they feel like an extension of our own marketing team!”

Simone Clark - Managing Director

Travel Editions

“We started working with Radar in March of this year and it is a very long time since we had a new supplier who has lived up to their promises and more. Fast efficient service with a can do attitude at a fair price is a rare commodity these days but Radar is a rare find indeed. I can highly recommend them.”

John Dryden - Director

 


We are pleased to support Starfish as a pro bono client

Starfish

“The team at Marketing Radar have supported us for several years, patiently listening to our needs and working with us to build a bespoke database. This has enabled us to streamline our data management and communicate more effectively with our supporters. They are quick to respond to any queries and will offer you straightforward solutions. I’m confident they can deliver exactly what you need.”

Elinor Middleton - Global CEO